Last updated: 1 November 2026
1. Data controller
The controller of personal data collected through translatable.gr is Natalia Skounaki-Polychronaki, Translator – German Teacher, trading as “Translatable” (sole proprietorship, VAT No. EL148667580), 179 Kountourioti St., 185 35 Piraeus, Greece, tel. +30 698 786 9674, email info@translatable.gr.
2. What data we collect
- Information you give us via the contact form, email or phone: name, email, phone number, the service you are interested in, languages, deadline, your message and any files you upload.
- Content of documents for translation: documents may contain personal data (e.g. certificates, medical reports, court documents). We use them exclusively to carry out the work you assign to us.
- Technical data: IP address and browser details logged by the server for security purposes and – only with your consent – visitor statistics via Google Analytics.
3. Purpose and legal basis
- Replying to your request, preparing a quote and performing the contract (translation, interpreting, lessons) – Art. 6(1)(b) GDPR.
- Compliance with tax and accounting obligations (e.g. issuing invoices) – Art. 6(1)(c) GDPR.
- Website security and protection against abuse (spam) – legitimate interest, Art. 6(1)(f) GDPR.
- Visitor statistics (Google Analytics) – only with your consent, Art. 6(1)(a) GDPR and Art. 4(5) of Greek Law 3471/2006.
4. Confidentiality
All documents and information you entrust to us are treated as confidential. Any partner translators and interpreters involved in a project are bound by confidentiality and receive only the information needed for the job.
5. Recipients
We do not sell or share your data with third parties for advertising. Access may be given only to: our partners for carrying out the project, our website and email hosting provider, our accountant (for invoicing), Cloudflare (Turnstile service protecting the form from spam) and, if you allow it, Google (Google Analytics). Google and Cloudflare may process data outside the EU on the basis of the EU–US Data Privacy Framework or standard contractual clauses.
6. Retention
Requests that do not lead to an assignment are deleted within 12 months at the latest. Project files are kept for as long as needed to complete the work and handle any corrections, and invoicing records for as long as tax law requires.
7. Cookies
This website uses:
- Necessary cookies for the operation of the website, language selection and storing your cookie choices (e.g.
privacy_embeds, WordPress and WPML cookies). These do not require consent. - Statistics cookies from Google Analytics 4 (e.g.
_ga,_ga_*, lifespan up to 2 years), which are activated only if you accept them in the cookie notice.
You can change or withdraw your consent at any time via the “Cookie settings” link at the bottom of every page.
8. Your rights
You have the right of access, rectification, erasure, restriction, portability and objection, and the right to withdraw your consent at any time without affecting the lawfulness of prior processing. To exercise your rights, email us at info@translatable.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
9. Changes
We may update this policy when our services or the law change. The date of the latest update is shown at the top of this page.
